Intelligent, integrated solutions that bridge the gap between business value and technology.
In our rapidly changing world, a poor digital strategy will quickly result in loss of market share. Our mission is to ensure clients get the most out of their investment, which begins with a crystal-clear road map.
Most organizations experience some level of frustration with system incoherence. It’s critical to ensure that applications can “talk” to one another effectively, which ICS makes possible through system integration. Inter-operability enables businesses to maximize efficiency. It eliminates room for human error and conflicting data entries by establishing a single source of truth (reliable data). We deliver functional and clean digital assets that bring critical data and information into one space.
Claims System Configuration & Integration
ICS drives operational functionality and accuracy of claims systems that result in membership retention, growth, and member and provider satisfaction.
Our robust claims life-cycle approach to system configuration and integration begins with an evaluation of the claims life cycle to identify and drive optimization and operational improvements, considering the all components of the claims process – Member Enrollment, Benefits, Provider Data, Configuration, Edits, Medical Policy, Authorizations, and Reimbursement methodology.
Lead Nurturing & Marketing Automation
According to a study by McKinsey & Company, email marketing is up to 40 times more effective and makes the buying process 3 times faster than in social media.
Poor communication results in poor outreach and engagement, which is why modern lead nurturing and marketing automation techniques are so important. Modern-day marketers have a tough job of targeting their customer base, let alone standing out as thought-leaders in such a competitive global environment. The industry’s broadness and diversity don’t make things any easier.
Our custom lead-nurturing solutions help clients’ laser-target their preferred audience in an Internet of Things (IoT) era of digital proliferation. We’ll begin by helping business partners understand their unique challenges and opportunities, showing them what it will take to stay ahead of the curve and deliver unprecedented value.
Workflow Automation
It’s not unusual for tedious manual operational processes to detract from the core mission. And contrary to popular belief, automation isn’t a magic bullet. It takes months of careful planning to ensure higher levels of productivity, more cost savings, and increased accuracy.
We work with clients to build automation capability from the inside out, backed by full support to enable our business partners to keep maximizing value time over time. We want to help clients meet their automation goals and get the most out of their initiatives, with a roadmap paved with quantifiable goals and realistic ROI.
We help business partners:
1– Solve problems faster
2– Become a digital workforce
3– Access proven tools and methods to identify
and implement powerful automation tactics
AI & Predictive Technology
If data is the key to better decisions, analytics are essential for business transformation. ICS empowers organizations to turn confusing raw data into streamlined insights, delivering meaningful answers. Clients are empowered to make more informed business decisions. But – data can only be understood and implemented if it is shown in a way that makes sense. That’s why we develop outcomes-based driven system capabilities that transform information flow, providing robust insights into opportunities, challenges, room for growth, and beyond.
Predictive analytics is more than just a “nice to have.” Predictive analytics can significantly improve your operational efficiency, forming an integral part of an organization’s business intelligence strategy. Through real-time reporting, clients’ can turn data into insights and dynamically adjust algorithms accordingly.
