Ideal Care Solutions

Business Process Operations

Integrated, seamless 360º engagement approach, fostering higher satisfaction, and bigger ROI.

Your business is our business. Our solutions deliver performance and results by achieving:

  • Lower operating cost
  • Seamless management of services through multi-platform integration & bi-directional data
  • Higher customer satisfaction & customer outcomes
  • Trusted guidance through comprehensive analytics & intelligence

We help you achieve Operational & Financial Success

We tailor scalable market solutions to your unique operations, organizational goals, and workflow needs.

Administrative Services

We empower clients to focus on more pressing matters. We simplify and streamline the administrative side of our partners’ business, centralizing and automating tedious tasks, processes, and operations. With less paperwork and manual tasks to worry about, increased efficiency and cost savings will be par for the course.

Provider Credentialing & Data Management

When your business relies on a trusted provider network, ICS can get you there.  Our robust provider credentialing and data management solutions help you achieve provider data integrity, standardization and network accuracy through automation of workflows and communication between network operations and network providers, and audit and evaluation of provider data.

Claims Processing & Management

ICS helps clients achieve efficiency and savings from accurate, prompt payment. We evaluate the claims life cycle to identify and implement changes to ensure accurate payments. Our claims life cycle assessment comprehensively evaluates system configuration, reviews, provider contracts, complaints, authorizations, enrollment, edits, change management and many other components and trigger points.

Eligibility & Enrollment

The government healthcare services sector is an ever-changing landscape comprised of compliance requirements and performance standards. New healthcare services and mandated programs make it ever more critical to help your members understand and determine their eligibility for appropriate programs. We help you streamline enrollment, provide seamless access to benefits, and proactively engage your members.

Our experience in government services offer a deep understanding of the wide range of government health and human services programs. Through our rich experience and operational excellence, we help you deliver critical services to your members in an efficient, cost-effective way.

Connect with an expert

Our mission is to ensure clients get the most out of their investment, which begins with a crystal-clear road map.