Contact Us

800.690.4062

 

 

© 2019 Ideal Care Solutions, LLC

YOUR BUSINESS IS OUR BUSINESS

Our solutions deliver performance and results by achieving:  

 

Lower operating cost

Seamless management of services through

multi-platform integration & bi-directional data 

Higher customer satisfaction & customer outcomes

Trusted guidance through comprehensive

analytics & intelligence

WE HELP YOU ACHIEVE OPERATIONAL &
FINANCIAL SUCCESS

 

We tailor scalable market solutions to your unique operations, organizational goals and workflow needs.  We offer:


ADMINISTRATIVE SERVICES

Our Delegated Services empower clients to focus on more pressing matters. We simplify and streamline the administrative side of our partners' business, centralizing and automating tedious tasks, processes, and operations. With less paperwork and manual tasks to worry about, increased efficiency and cost savings will be par for the course.

CUSTOMER SERVICE ENGAGEMENT & FULFILLMENT

We drive higher engagement and satisfaction by delivering high first call resolution.  Our more experienced, emotionally-intelligent staff are able to connect with and earn callers' trust.  Our CSRs help clients' make crisp, friendly connections with callers that positively reinfoce their brand.

LEAD NURTURING & MARKETING AUTOMATION

According to a study by McKinsey & Company, email marketing is up to 40 times more effective and makes the buying process 3 times faster than in social media.

 

Poor communication results in poor outreach and engagement, which is why modern lead nurturing and marketing automation techniques are so important. Modern-day marketers have a tough job of targeting their customer base, let alone standing out as thought-leaders in such a competitive global environment. The industry’s broadness and diversity don’t make things any easier.

Our custom lead-nurturing solutions help clients' laser-target their preferred audience in an Internet of Things (IoT) era of digital proliferation. We’ll begin by helping business partners understand their unique challenges and opportunities, showing them what it will take to stay ahead of the curve and deliver unprecedented value.